Should I create a premium version of my most successful product?

Deciding whether to create a premium version of an existing successful product is a significant step and one that certainly merits exploration. Here’s a practical approach to help you determine if it’s the right move for you.

  1. Evaluate Market Demand: Ensure there’s an actual demand for a premium version. Engage with your current customers and solicit feedback. Surveys, focus groups, or one-on-one interviews can help you understand what additional features or benefits they’d be willing to pay more for.

  2. Identify Value Adds: Consider what would make the premium version truly exceptional. It shouldn’t just be about adding more features; think about enhancing the overall user experience. It might be exclusive content, advanced features, personalized support, or even bundling with complementary products or services.

  3. Consider Your Resources: Assess whether you have the time, skillset, and budget to develop and support this premium offering. A premium product typically comes with higher customer expectations, so be ready to meet those consistently.

  4. Competitive Analysis: Look at what competitors are offering. A premium product should distinguish itself in the marketplace and provide unique value that your competitors aren’t offering.

  5. Evaluate Pricing Strategy: Price your premium offering according to the value it provides, not just as a markup from your current product. This could involve tiered pricing or even a subscription model depending on what fits best with your audience’s purchasing behavior.

  6. Pilot Program: Before a full launch, consider running a small beta or pilot program. This can help you refine the product based on real-world usage and feedback.

  7. Leverage Your Framework: Utilize the Capture, Develop, Expose framework to iterate on this idea. Capture insights and feedback from your users, develop your premium offering based on these insights, and then strategically expose this new offer to your audience to gauge their reaction.

Reflecting on my own experiences, I’ve learned that sometimes making something premium isn’t about more—it’s about better. It’s not just about creating an upsell opportunity but genuinely enhancing what you're delivering to align with your audience’s deeper needs and desires. If you can get this balance right, a premium product can not only increase your revenue but deepen the loyalty and satisfaction of your customer base.

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